Course curriculum

    1. Welcome to Getting to Know Your Ideal Clients

    2. Introduction to Getting to Know Your Ideal Clients

    3. Methods for Understanding and Interacting with Your Customers

    1. Creating Your Customer Survey

    2. Creating Your Customer Interview

    3. Suggested Inteview Questions

    1. Creating Your Customer Personas

    2. Putting It All Together and Next Steps

    1. Getting to Know Your Ideal Client Workbook

    2. Cooperative Communication Skills for Success at Home and at Work

About this course

  • 10 lessons